Privacy Policy

Effective Date: 1 August 2026

Lasagna Cook Easy Pty Ltd ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our website or purchase our products.

 

1. Information We Collect

We may collect:

Personal Information

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment information (processed securely by third-party payment providers)
• Order history

Technical Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Cookies
• Website usage data

 

2. How We Collect Information

We collect information when you:

• place an order;
• create an account;
• subscribe to our newsletter;
• contact customer support;
• browse our website;
• interact with advertisements.

 

3. How We Use Your Information

We use your information to:

• process orders;
• provide customer support;
• arrange delivery;
• communicate with you regarding purchases;
• improve our products and website;
• detect fraud;
• comply with legal obligations;
• send marketing communications where you have consented.

 

4. Marketing Communications

Where you have opted in, we may send promotional emails regarding:

• new products;
• special offers;
• company news.

You may unsubscribe at any time using the unsubscribe link within our emails.

 

5. Cookies

Our website uses cookies to:

• improve website functionality;
• remember user preferences;
• analyse website traffic;
• personalise advertising.

You may disable cookies through your browser settings, although this may affect website functionality.

 

6. Shopify

Our online store is hosted by Shopify.

Shopify provides the e-commerce platform that enables us to sell our products.

Information submitted during checkout is stored and processed in accordance with Shopify's privacy and security practices.

 

7. Third-Party Service Providers

We may share information with trusted providers including:

• payment processors;
• shipping providers;
• email marketing platforms;
• analytics providers;
• customer support software.

These providers only receive information necessary to perform their services.

 

8. Security

We take reasonable steps to protect personal information using appropriate technical and organisational security measures.

However, no internet transmission or electronic storage system is completely secure.

 

9. Access And Correction

You may request access to the personal information we hold about you.

You may also request correction of inaccurate or outdated information.

 

10. International Data Transfers

Some service providers may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure your information receives appropriate protection.

 

11. Children's Privacy

Our website is not directed towards children under 16 years of age.

We do not knowingly collect personal information from children.

 

12. Australian Privacy Principles

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable.

 

13. Changes To This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this website.

 

14. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

Lasagna Cook Easy Pty Ltd

Email: info@lasagnacookeasy.com

Website: www.lasagnacookeasy.com

Postal Address: PO BOX 317, Ivanhoe, VIC 3079, Australia